Dedicated Support

Account Manager | System Support | Full Setup

We believe that customer service is extremely important and so we provide full support to all our users. From onsite visits and training sessions as well as webinars, our dedicated Helpdesk team are just a call away.

Our Helpdesk is open Monday – Friday 09:00am to 17:30pm to help with any issues or questions you have about the system. This service is free with your licence as standard.

Out of hours support is available via email to

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The OMS team have provided West Yorkshire Money and the majority of the Money Group Brands their CRM system, not only can we adapt it to each brand, they are quick to respond to fixes, amendments and improvements. They provide results and their teams extensive industry knowledge shines through all other systems I’ve encountered with the many Lender CRMS I have worked with. Highly recommend and grateful for your support moving forward

Adele Forbes

Director, West Yorkshire Money
When we were initially sourcing a CRM system – we knew exactly what we wanted but couldn’t quite find one that worked for us as a specialist broker. We came across OMS, a system built for brokers, by brokers which in itself went a long way! The system itself meets our needs and has everything we need to save time to ensure that our business runs smoothly. We are continuing to work closely with the OMS team who are both experienced and efficient to make the system even better and more tailored for our business

Kim McGinley

Director, Vibe Financial